In the fast-paced world of the tech industry, being a senior manager during challenging times can feel like sailing through a never-ending storm. The landscape is constantly shifting, with waves of layoffs, uncertain job security, and resignations threatening to capsize even the most seasoned leaders. There's an ever-stronger push for profitability and business outcomes, and the sense of purpose that once guided us now seems distant. Morale is low, leadership is in flux, and organizational stability feels like a mirage. Operational efficiency metrics are on a downward spiral, and Return to Office (RTO) policies bring significant challenges to many team members.

But how do we navigate these challenging times? How do we foster a high-functioning organization that has engaged team members AND delivers results?

Finding Clarity in Chaos

Amidst the chaos, it's crucial to identify the key elements that truly matter. Radical prioritization becomes our compass, guiding our decision-making process. Helping teams to say no to distractions and to stay focused on what's essential, while not losing sight of the internal friction points that hinder progress.

The Power of Meaningful Relationships

Strong relationships are the bedrock of any successful organization. Engage with your teams at ground level, conducting skip-level one-on-ones to truly understand everyone's concerns. Be open, honest, transparent, and vulnerable with every team member. Building trust starts with giving it. Let people in on the reality and complexity of the situation you're facing—after all, designers are problem solvers, and they are great at it.

Empowering Middle Managers

Middle managers play a pivotal role in amplifying the leaderships efforts. Understand that organizational culture is a key influencer in gaining commitment. Set clear expectations and empower middle managers to act like owners rather than employees. It's the small but mighty difference between hierarchical and functional relationships that can make or break your team's cohesion.

Strength in Unity

In times of crisis, the power of team building, shared experiences, and companionship cannot be underestimated. Coming together as a team to share the burden of reality can create a strong sense of camaraderie.

When middle managers are fully supported and empowered, they become assets rather than obstacles. Doing less but focusing on what truly matters has a profound impact on engagement. Ultimately, shipping amazing features is what gives your team a sense of purpose.

Reflections

The only way to grow as a leader is to grow those around you. Openness, trust, and shared vulnerability are our allies. And remember, the only real ownership is giving real ownership, which can manifest in many forms, including shares.

In the ever-evolving tech industry, the role of a senior manager requires a strong heart as well as resilience, adaptability, and unwavering commitment to your team's success. By finding clarity in chaos, nurturing meaningful relationships, empowering middle managers, and embracing the power of unity, we can not only weather the storm but also emerge stronger than ever.